75%Reduction in check-in and check-out time
Before Pre Check, the process could take around 20 minutes per vehicle.
“Using Prechecks, the time dropped to less than 25% of what it used to be.”
Antonio Luna, Vitti Logistics
Precheck & Gatepass
A digital pre-arrival workflow that prepares truck visits before they reach the warehouse, reducing manual work during gate check-ins.
The Problem
Too much was happening at the gate
Checking a truck in required guards to collect and verify information about the truck, trailer, driver, carrier and movement while the vehicle was already waiting at the gate.
Every missing detail or mistake added more time to the process. The opportunity was not just to make data entry faster, but to move as much of it as possible away from the gate.
The Solution
Moving the work before the truck arrives
I designed Pre Check to move information collection before arrival, so guards could spend less time building movements at the gate and more time verifying what had already been prepared.
WITHOUT PRE CHECK
Check in
WITH PRE CHECK
Check in
Preparing before arrival
Dispatch prepares the expected movement before the truck reaches the yard, then sends the driver a six digit Gatepass through SMS, WhatsApp or email.
At the gate
When the driver arrives, the Gatepass retrieves the prepared movement so the guard can verify the information and complete check in.
Spending less time at the gate
Moving data entry before arrival significantly reduced the amount of time needed to process trucks when they reached the yard.
Taking it further
What if check in didn't need a guard at all?
Pre Check reduced how much work happened at the gate, but completing a movement still depended on a guard being there to retrieve, verify and complete the check in.
The next step was to explore how that remaining work could happen automatically.
Starting check in from the driver's seat
Instead of waiting for a guard, the driver scans a QR code at the gate to start check in. An AI agent then guides them through the information needed for the movement.
Press ← to look toward the QR code.
Verification happens in the background
While the driver completes check in, gate cameras read the truck and trailer numbers and compare them with the information provided to the AI agent.
Verifying the trailer
The system also needs evidence of the trailer's condition. If it's loaded, the driver provides a seal photo. If it's empty, they provide a photo of the trailer interior.
From design to the yard
Automated Gate brought the driver experience, AI, cameras and physical gate controls together into one check in flow.
Key Learnings
- Working on Pre Check taught me to look beyond improving existing processes and explore better ways of solving the problem.
- Automated Gate helped me improve how I collaborate with engineers, understand technical constraints, and work together to bring complex solutions to life.
- Collaborating on the Spline animations taught me how motion and visual storytelling can make complex experiences easier to understand.